Thank you for choosing our in-store pick-up option. To ensure a smooth and efficient experience, please follow these guidelines:

1. Timing: Please arrive at the designated pick-up time to minimize wait times and ensure that your order is ready for collection. We greatly appreciate your punctuality.  In the event you are not able to arrive on time, please contact us right away to re-schedule your pick up time.  We can only hold your purchase up to one business day.

2. Order Number: Kindly bring your order number or confirmation email with you when picking up your items. This will help us locate and process your order quickly.

3. Identification: For security purposes, be prepared to provide a valid identification document matching the name on the order. This step ensures that the order is released to the correct person.

4. Assistance: Our friendly staff will be available to assist you during the pick-up process. Feel free to ask any questions or seek further guidance if needed.

We look forward to serving you in-store and providing a seamless pick-up experience. Should you have any inquiries or require additional information, please do not hesitate to contact our customer service team.